Returns will be accepted on
- Wrongly described merchandise returned within 14 days of delivery.
PLEASE NOTE: We are unable to offer refunds on sale items or postage.
Exchanges for store credit will be offered for items returned within 14 days as long as it is in identical condition. Refunds/credit are not available on postage. When returning an item for exchange, please email us at firstname.lastname@example.org
However, due to health reasons, earrings cannot be returned.
HOW TO RETURN AN ITEM
The cost of shipping is at your expense and you will not be refunded the cost of return postage. However, if you are returning a damaged or incorrect item we will pay for the packaging and postage costs.
PO Box 3159
Newmarket QLD 4051
Please ensure your return parcel is securely packaged and both sender’s address and Restyld’s return address are clearly displayed on the outside of the parcel.
Please allow two weeks from the day your parcel is delivered to our distribution centre for your account to be credited. Once we have processed your return we will notify you via the email address provided with your original online order.